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How to troubleshoot RAM memory
May 13, 2005 01:11 PM EST | Hardware | Email to Friend
When you have memory problems,you know you are limited in your troubleshooting and hopefully you will be able to resolve the problem quickly.Its a great idea to first verify the problem exist.
Shutdown and reboot your computer to see if the problem re-appears.Sometimes rebooting the PC will correct the problem and you'll be on your way.
Memory problems are normally caused by defective memory chips,installing the chips wrong,and the memory being configured improperly.So often,the suspected memory problem may be due to software, especially if new software was recently installed.
Many seemingly memory problems are sometimes problems coming from other components. If you see error messages on the monitor as the system boots up, be sure to write the message down for reference later in troubleshooting.
Memory problems can come from brand new computers. When this is the case, you'll need to troubleshoot the computer as a whole. In this case, contacting your PC's support will be your first line of defense.
If The Computer Fails To Boot. If you installed new ram memory, check to be sure the memory modules are completely installed. It may be that they are not fully seated in their banks. Check the same even if your computer is brand new. Installation at the factory often lead to computer failure by employees making mistakes when computer assembly is done.
If Computer boots but the screen is blank, this is another symptom of loose memory chips. Another cause may be you are installing the wrong type of memory. This problem can also be caused by video display problems. If the monitor brightness and contrast are turned down, the blank screen will be the result. And a loose or uninstalled video card will produce the same failure.
If Computer Produce Error Codes, write the code or codes down and look up the codes in your user manual or support web site. If you install mismatched memory chips, certain error codes will appear. If PC boots but all memory not recognized, check to see if you installed the right type of memory. Again, even if the computer is new, verify this by contacting your PC support by phone, or email.
THAT "General-Protection Faults" Error is caused when two or more software programs are trying to use the same memory address. In most cases, simply rebooting the computer will correct this error.
MEMORY TESTING SOFTWARE UTILITIES
Memory problems are sometimes caused by other components in the system unit. Dirty and corroded slots can produce memory bank problems. There are some good ram memory testing software that you can download when you suspect your system is having memory problems. MemMXTest is a utility to test memory at http://panic.et.tudelft.nl/~costar/memmxtest where you can download their program.
Gold Memory is a neat stand alone memory testing shareware at http://www.goldmemory.cz/index.php and you can use it free for the first 30 days. After that you will need to register the software for just $24.00
Brain Check at www.brain.com/braincheck_sst_1pg.htm is an online memory test site where, after you sign up for an account, you can scan your computer's memory in the hopes of detecting early ram memory problems.
Open your computer's system unit and locate the ram memory. Do you know what type it is. Do you have the user manual readily available should you need to quickly identify your memory chips. Be well prepared ahead of time to know where your memory is located in the computer, what type they are and the indications that your memory is going bad. Take the time to understand your computer's memory now.
ABOUT THE AUTHOR
Otis F. Cooper is solely dedicated to boosting the knowledge and confidence of every computer user that is serious about knowing computers. Use his informative articles and videos to understand every aspect about the PC. Read more about his formula for pc training at http://www.ultimatepcrepair.com
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